Shipping policy

Order Processing

All orders are processed within 1-3 business days. Please be aware that certain factors could influence processing times, such as incomplete payment, insufficient address information, or high demand during certain seasons. In these instances, we will reach out to you via email before proceeding with the order to ensure a successful delivery.

Shipping Time

Our standard shipping time is 7-14 business days for the United States. Please note that delivery times are estimates only and are not guaranteed.

Factors Beyond Our Control

There are some factors affecting shipping that are beyond our control, including weather conditions, holiday seasons, and errors by the shipping carrier. Despite our limited control over these variables, we will make every effort to keep you informed using all available information at our disposal.

Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order directly on the carrier's website.

Taxes and Duties

Placing an order with us does not cover any potential customs taxes or duties that may be imposed on incoming packages. It is your responsibility to handle these charges. If you need clarification on the rates, please contact your country's customs office.

Order Cancellation

If you wish to cancel an order after payment, please contact us as soon as possible at support@belvedix.com or call +1 406-470-9196. We cannot guarantee cancellation if the order has already been processed or shipped. If processing or shipping has already taken place, you will need to initiate a product return in accordance with our Return and Refund Policy.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 30 days of your order date at support@belvedix.com or call +1 406-470-9196 and we will work to resolve the issue as quickly as possible.

Contact

For any shipping-related questions, reach us at support@belvedix.com, call +1 406-470-9196, or write to us at 513 W Ohio St, Lewistown, MT 59457, United States.